Kole Jax Reviews

To open an account on kolejax.com, follow these steps:

1. Visit the website kolejax.com.
2. Look for the "Account" or "Register" option, usually found at the top right corner of the homepage.
3. Click on it and you will be redirected to the registration page.
4. Fill in the required details such as your name, email address, and create a password.
5. After filling in the details, click on the "Create Account" or "Register" button.
6. You may need to verify your email address to activate your account. Check your email for a confirmation link.

Remember, always keep your login details secure. Enjoy shopping at Kole Jax Designs!

You can contact Kole Jax Designs customer service by emailing them at support@kolejax.com. Alternatively, you can also reach them by phone at (253) 881-1260 or (888) 357-8969. Their physical address is 315 39th Ave SW Ste 2, Puyallup, WA, 98373. Please note that their operating hours are from 08:00 to 20:00 from Monday to Friday.

Kole Jax Designs offers a variety of products. Their offerings include necklaces, bracelets, earrings, and more. Some of their popular products include the Fear is a liar charm necklace, A piece of my heart is in heaven glass pendant necklace with optional personalized name charms, and Pink Rhinestone Heart Earrings. They also offer Emerald Cut Crystal Earrings in various colors like light pink. In the bracelet category, the Blessed customized wrap bracelet and Rhinestone cross stretch bracelet are notable. They specialize in customized jewelry, offering vintage-inspired and meaningful designs personalized to your needs. They also have a category for Sparkle Box and Love Sale. The website also features a St. Patricks Bunny and Easter Cat Crazy section. The products are sorted by best selling, price (low to high and high to low), and alphabetically (A-Z and Z-A). They also sort products by date, both old to new and new to old. The website provides an option for customers to track their orders and has policies and procedures in place for ordering, privacy, terms of use, stylist agreement, and income disclosure. They also offer a rewards program called Sparkle Rewards Points where customers can earn free jewelry.

Kole Jax Designs has a detailed Return Policy and Shipping Policy.

For returns, they offer a 14-day return/exchange on non-personalized products. However, items with a discount greater than 30%, Sparkle Box subscription items, starter kits, clothing, logo gear, face masks, and holiday designs are considered final sale. Jewelry ordered with product credit/gift certificate is only available for exchange if non-personalized. The buyer is responsible for return shipping and items must be returned in original, undamaged packaging. For items arrived damaged due to shipment, please contact them within 2 days after delivery for a replacement. In the event that your package arrived damaged and the item cannot be fixed or replaced, they will offer an exchange or product credit.

As for shipping, they are made to order, meaning they create your jewelry after you have placed your order. Their processing time is 1-3 weeks. This processing time is separate from the shipping method selected. Priority mail shipping can speed up the transit time once shipped but does not speed up this processing time stated above.

To return an item to Kole Jax Designs, you can contact them via email at support@kolejax.com. Please note that they have a 14-day return/exchange policy on non-personalized products. Items with a discount greater than 30%, Sparkle Box subscription items, starter kits, clothing, logo gear, face masks, and holiday designs are considered final sale. The buyer is responsible for return shipping and items must be returned in original, undamaged packaging. If the item arrived damaged due to shipment, please contact them within 2 days after delivery for a replacement. Personalized items are considered non-refundable and non-exchangeable. If you have any questions about a specific product, it's recommended to contact them prior to purchasing.