(4.9 / 5)1825+ Ratings

Kole Jax Reviews

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Overall Rating

4.9
14 Reviews
  • 591%
  • 46%
  • 33%
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About Kole Jax

Kole Jax Designs offers a wide range of products, primarily focusing on customized jewelry. Their offerings include necklaces, bracelets, earrings, and more. Some of their popular items include the "Fear is a liar charm necklace", "A piece of my heart is in heaven glass pendant necklace with optional personalized name charms", and "Pink Rhinestone Heart Earrings". They also offer a variety of earrings such as "Emerald Cut Crystal Earrings" and "Floral Cat Earrings". Their bracelets collection includes items like the "Blessed customized wrap bracelet" and "Rhinestone cross stretch bracelet". All their designs are vintage-inspired and can be personalized to your needs. They also have a section for sale items where customers can find discounted products.

Kole Jax Pros & Cons

Pros of kolejax.com:

  • Unique and Personalized Jewelry: Offers a wide range of unique, personalized jewelry options, including customizable designs and sentimental value.
  • High Quality and Craftsmanship: Known for its beautiful craftsmanship, high-quality metalwork, pearls, and crystals.
  • Positive Customer Reviews: Receives positive reviews from customers, highlighting excellent customer service and attention to detail.
  • Customer Support: Offers top-notch customer support, answering questions with patience and providing customization suggestions.
  • Fast and Reliable Shipping: Provides fast and reliable shipping with careful packaging to ensure items arrive in perfect condition.
  • Sparkle Rewards Program: Offers a rewards program called Sparkle Rewards Points where customers can earn free jewelry.
  • Seasonal Collections: Features seasonal collections and special occasion designs.

Cons of kolejax.com:

  • Shipping Issues: Some customers have reported issues with missing items or incorrect shipping addresses, although these issues seem to be resolved in most cases.
  • Misleading Claims: Some complaints suggest that the company may make misleading claims about items being handmade when they are actually mass-produced.
  • Return Policy Limitations: Non-personalized items and certain discounted items are non-returnable, and personalized items are non-refundable and non-exchangeable.
  • Complaints About Refunds: There have been instances where customers were not refunded for errors or missing items, although these cases are not representative of the overall experience.

Overall, kolejax.com is generally well-regarded for its unique jewelry offerings, high-quality products, and excellent customer service. However, there are some potential drawbacks related to shipping and return policies that customers should be aware of.

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Kole Jax Customer Reviews (14)

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Santa Clara Sims
Santa Clara Sims
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The packaging for my necklace was so beautiful

Yes, I almost didn't want to open it! The attention to detail and thoughtfulness that went into the packaging really added to the overall experience of receiving this jewelry.

Mar 25, 2023
Hilaire Bilodeau
Hilaire Bilodeau
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Compliments galore

I've received so many compliments on my bracelet from this store. The unique design and customization make it a real standout piece. I love that I can wear something so meaningful and beautiful at the same time.

Mar 25, 2023
Ronkonkoma Little
Ronkonkoma Little
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Great gift options

I've purchased several pieces of jewelry from this store as gifts for loved ones, and they've all been a hit. The customization options make it easy to create something truly special.

Mar 24, 2023
Kyle Carey
Kyle Carey
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Unique and meaningful designs

I love the personalized jewelry options at this store. I was able to choose the initials of my loved ones for a necklace and it's so special to me. The designs are truly one-of-a-kind and have so much sentimental value.

Mar 24, 2023
Vick Tanguay
Vick Tanguay
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Beautiful craftsmanship, high quality

The metalwork, pearls, and crystals are all fantastic.

Mar 23, 2023
Waneta Lyons
Waneta Lyons
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Highly recommend

If you're looking for unique, personalized jewelry, I highly recommend this store. The quality is unbeatable and the customization options are endless.

Mar 23, 2023
Daniel Reinhard
Daniel Reinhard
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So versatile and can be dressed up or down

I've worn my necklace to both formal events and casual outings and it always looks great.

Mar 22, 2023
Medoro Beaulac
Medoro Beaulac
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Impressive attention to detail

Every aspect of the jewelry is carefully crafted.

Mar 22, 2023
Alexandra Sanders
Alexandra Sanders
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Fast and reliable shipping

The shipping was fast and reliable, and my earrings were carefully packaged to ensure they arrived in perfect condition.

Mar 22, 2023
Bevis Jardine
Bevis Jardine
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Customer support at this store is top-notch

They answered all of my questions with great patience and even offered suggestions for customization options. It's clear they care about their customers.

Mar 20, 2023

Kole Jax Customer’s Q&A

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Kole Jax Features and Benefits

Kolejax.com offers several key features and benefits:

  • Wide Range of Products: The site offers a variety of products including necklaces, bracelets, earrings, and charms.
  • Customizable Jewelry: Customers can personalize their jewelry to make it more meaningful.
  • Seasonal Collections: Kole Jax Designs offers collections for different seasons and occasions.
  • Subscription Service: Customers can subscribe to receive recurring automated marketing by text message.
  • Positive Customer Reviews: The site has received positive reviews from customers.

Remember, experiences may vary, and it's always a good idea to read recent reviews before making a purchase. Happy shopping!

Kole Jax Pricing

Kole Jax Designs offers a variety of jewelry items at different price points. Here are some examples:

  • Earrings:

    • Snowman Earrings: $12.00
    • Retro Ornament Earrings: $16.00
    • Glitter Resin Snowman Earrings Iridescent: $10.00
    • Christmas Tree Earrings: $10.00
    • Angel Earrings: $10.00
    • Pearl Reindeer Earrings: $10.00
  • Necklaces:

    • Jumble of JOY Necklace: $30.00
    • Merry Mocha Necklace: From $26.00
    • Pearl Chain Snowman Necklace: $32.00
  • Bracelets:

    • Merry Cha Cha Charm Stretch Bracelet: $14.00
    • Grateful 7 piece Bracelet Set: $18.00
    • Peppermint Joy Bracelet: $18.00

For more detailed pricing, you can visit the All Products collection on Kole Jax Designs.

Kole Jax FAQs

FAQ

Kole Jax Alternatives

Based on the information provided, it is not possible to determine the top 10 alternatives to Kole Jax Designs without additional data on competitors. However, some jewelry designers and retailers that might be considered alternatives include:

  1. Shop Diamond X
  2. Jook & Nona
  3. Name Necklace Lab
  4. Vinca

These companies are mentioned as competitors in the Zoominfo profile for Kole Jax Designs. For a comprehensive list of alternatives, further research would be necessary.

FAQ

How To Open A Kole Jax Account?

To open an account on kolejax.com, follow these steps:

  1. Visit the website kolejax.com.
  2. Look for the "Account" or "Register" option, usually found at the top right corner of the homepage.
  3. Click on it and you will be redirected to the registration page.
  4. Fill in the required details such as your name, email address, and create a password.
  5. After filling in the details, click on the "Create Account" or "Register" button.
  6. You may need to verify your email address to activate your account. Check your email for a confirmation link.

Remember, always keep your login details secure. Enjoy shopping at Kole Jax Designs!

FAQ

How long does it take for Kole Jax to process an order?

Kole Jax typically processes orders within 5-7 business days, but they ask for at least 1-3 weeks due to the made-to-order process.
FAQ

Can customers redeem their Sparkle Points for rewards?

Yes, customers can redeem their Sparkle Points for free Kole Jax’s jewellery credits.
FAQ

What is Kole Jax’s offer that is currently available?

For a limited time only, customers can enjoy a 15% discount on their first purchase.
FAQ

What happens if the item is damaged during shipment?

For damaged items during shipment, contact us within 3 days of delivery for either a fix or replacement. If neither option is possible, Kole Jax offers an exchange or refund.
FAQ

What is the return policy of Kole Jax?

No refunds for custom items, but store credit is available for 14 days after receiving the item. Personalised items cannot be exchanged, and items over 30% off are final sale.
FAQ

How can I contact Kole Jax Designs customer service?

You can contact Kole Jax Designs customer service by emailing them at support@kolejax.com. Alternatively, you can also reach them by phone at (253) 881-1260 or (888) 357-8969. Their physical address is 315 39th Ave SW Ste 2, Puyallup, WA, 98373. Please note that their operating hours are from 08:00 to 20:00 from Monday to Friday.

FAQ

About kolejax.com Prices and Cost?

Kolejax.com offers a variety of products at different price points. Here are some examples:

  • Blessed customized wrap bracelet is priced at $21.00, down from $25.00.
  • Glitter Resin Iridescent Star Earrings are available for $12.00.
  • A piece of my heart is in heaven glass pendant necklace with optional personalized name charms costs $20.00.
  • Plaid Heart Wrap Bracelet is priced at $28.00.
  • Be Mine Heart Stud Earrings are available for $12.00.
  • Rhinestone Christmas Light Statement Stud Earrings cost $24.00.
  • Fear is a liar charm necklace is priced at $20.00.
  • Rhinestone cross stretch bracelet is available for $12.00.
  • Emerald Cut Crystal Earrings cost $14.00.
  • Pencil Personalized Teacher Necklace is priced at $22.00.
  • Ivory Lace Custom Glass Oval Pendant necklace with optional name charms costs $29.00.
  • Custom Glass Oval Pendant necklace can say ANY name on oval with optional name charms and is priced at $29.00.
  • AQUA-I LOVE YOU A BUSHEL AND A PECK AND A HUG AROUND THE NECK NECKLACE costs $18.00.
  • It takes a big heart to teach little minds personalized necklace for teachers is priced at $24.00.
  • Floral Custom Glass Oval Pendant necklace with optional name charms costs $28.00.
  • Plaid Pumpkin Necklace Happy Fall Charm is priced at $20.00.
  • Add on awareness ribbon bauble charm costs $5.00.
  • Love my tribe necklace with optional personalized name charms costs $20.00.
  • A piece of my heart is in heaven necklace with optional personalized name charms costs $26.00.
  • God gave me you necklace with personalized name charms in pink is priced at $18.00, down from $20.00.
  • Glass God has you in His arms I have you in my heart necklace with optional personalized charms costs $20.00.
  • Tree of life necklace with optional personalized name charms costs $26.00.
  • 27\" Antique Silver oval link chain- chain only costs $4.00.
  • Cream Script- I LOVE YOU A BUSHEL AND A PECK AND A HUG AROUND THE NECK NECKLACE costs $18.00.
  • Custom Photo Pendant Necklace bronze is priced at $36.00.
  • Peapod necklace- 2 peas choice of color for birth months costs $28.00.
  • Peapod necklace- 3 peas choice of color for birth months costs $30.00.
  • Peapod necklace- 4 peas choice of color for birth months costs $32.00.
  • Peapod necklace- 5 peas choice of color for birth months costs $34.00.
  • Add on bauble charm for name or personalization costs $5.00.
  • Pencil Personalized Teacher Keychain is priced at $22.00.

Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

FAQ

About kolejax.com Popular Products and Services?

Kole Jax Designs offers a variety of products. Their offerings include necklaces, bracelets, earrings, and more. Some of their popular products include the Fear is a liar charm necklace, A piece of my heart is in heaven glass pendant necklace with optional personalized name charms, and Pink Rhinestone Heart Earrings. They also offer Emerald Cut Crystal Earrings in various colors like light pink. In the bracelet category, the Blessed customized wrap bracelet and Rhinestone cross stretch bracelet are notable. They specialize in customized jewelry, offering vintage-inspired and meaningful designs personalized to your needs. They also have a category for Sparkle Box and Love Sale. The website also features a St. Patricks Bunny and Easter Cat Crazy section. The products are sorted by best selling, price (low to high and high to low), and alphabetically (A-Z and Z-A). They also sort products by date, both old to new and new to old. The website provides an option for customers to track their orders and has policies and procedures in place for ordering, privacy, terms of use, stylist agreement, and income disclosure. They also offer a rewards program called Sparkle Rewards Points where customers can earn free jewelry.

FAQ

kolejax.com Return Policy?

Kole Jax Designs has a detailed Return Policy and Shipping Policy.

For returns, they offer a 14-day return/exchange on non-personalized products. However, items with a discount greater than 30%, Sparkle Box subscription items, starter kits, clothing, logo gear, face masks, and holiday designs are considered final sale. Jewelry ordered with product credit/gift certificate is only available for exchange if non-personalized. The buyer is responsible for return shipping and items must be returned in original, undamaged packaging. For items arrived damaged due to shipment, please contact them within 2 days after delivery for a replacement. In the event that your package arrived damaged and the item cannot be fixed or replaced, they will offer an exchange or product credit.

As for shipping, they are made to order, meaning they create your jewelry after you have placed your order. Their processing time is 1-3 weeks. This processing time is separate from the shipping method selected. Priority mail shipping can speed up the transit time once shipped but does not speed up this processing time stated above.

FAQ

How do I contact Kole Jax Designs for a return?

To return an item to Kole Jax Designs, you can contact them via email at support@kolejax.com. Please note that they have a 14-day return/exchange policy on non-personalized products. Items with a discount greater than 30%, Sparkle Box subscription items, starter kits, clothing, logo gear, face masks, and holiday designs are considered final sale. The buyer is responsible for return shipping and items must be returned in original, undamaged packaging. If the item arrived damaged due to shipment, please contact them within 2 days after delivery for a replacement. Personalized items are considered non-refundable and non-exchangeable. If you have any questions about a specific product, it's recommended to contact them prior to purchasing.

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